Since we didn't want to wait another 45 minutes to have pillows delivered, we lived without the extra pillows. Both of our rooms, had only three pillows and my wife and I like to sleep with two pillows each. Every Hotel room I have stayed in always had a bed full of pillows. Even if we did, what right does she have to argue with me? I had to raise my voice as she walked away from me as I was talking and then she finally went into the storage room and grabbed me some towels. She insisted I had three in my room but we did not. So I went looking for a Housekeeper to request some additional towels and she would not give them to me. We showered late on the arrival night so when we wanted to shower again in the morning, we noticed both rooms only had two bath towels. As for the two rooms I had booked for this stay, both rooms did not have Do Not Disturb Signs so I had to send up for those with a 45-minute wait right before we wanted to go to sleep. What has happened to the Hilton Brand? I have been a member for a very long time and I am noticing a complete lack of concern from Hilton as to how their properties are now serving its customers.

Hilton Hawaiian Village Waikiki Beach Resort.

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